
Terms and Conditions

Welcome to ENEVA. By using our website and platform, you agree to these Terms and Conditions (“Terms”). Please read them carefully.
1. Using ENEVA
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ENEVA provides utility management solutions including meter data management, payment processing, and reporting.
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You agree to use our Services responsibly and lawfully.
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Do not attempt to disrupt, hack, or misuse the platform in any way.
2. Accounts
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Some features require you to create an account.
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Provide accurate information and keep your login details secure.
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You are responsible for everything done through your account.
3. Payments
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Paid Services are billed as stated on the platform.
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Ensure your payment information is accurate.
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Non-payment may result in suspension or termination of access.
4. Your Content
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Any data you upload or share remains yours.
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You give ENEVA permission to use your content to provide Services.
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Do not upload illegal or harmful content.
5. Intellectual Property
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ENEVA owns all software, designs, and content on the website.
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You may not copy, modify, or distribute our materials without permission.
6. Third-Party Services
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ENEVA may connect with third-party services (e.g., payment processors).
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We are not responsible for their performance or content.
7. Privacy
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Your use of ENEVA is subject to our Privacy Policy.
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We collect and use data as described there.
8. Liability
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ENEVA provides Services “as is” and is not responsible for indirect or incidental losses.
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Our maximum liability is limited to the fees you paid in the last 12 months.
9. Termination
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We may suspend or terminate access for breaches of these Terms.
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You can also close your account anytime via the platform.
10. Changes to Terms
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We may update these Terms from time to time.
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Updated Terms take effect when posted on the website.
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Continued use means you accept the changes.
11. Contact Us
For questions:
Email: information@eneva.co
Address: Fedha Plaza 9th Floor, Parklands Road, Nairobi,Kenya