Smart Power, Smarter Revenue: JESCO’s Eneva Kloud Journey
JESCO partnered with Eneva to solve a challenge faced across rural African grids: delivering more reliable power while protecting the revenue needed to keep the system running. Despite strong demand from Somali communities, JESCO lacked real visibility into consumption patterns, losses, theft, and payment behaviour making it difficult to improve service or scale sustainably.
Eneva Kloud introduced the digital infrastructure required to modernize the network, empower field teams, and rebuild trust among customers, operators, and leadership.
Project Objectives Enabled by Eneva Kloud
The pilot was structured around clear operational and commercial objectives, grounded in the proven best practices Eneva has implemented for utilities and energy service providers across Africa. Each phase focused on strengthening revenue protection, improving customer transparency, and building the foundation for a scalable, data-driven distribution network.
Phase 1: Foundation, Visibility & Revenue Protection
Revenue Protection Through Digital Metering & Real-Time Insight
Deploy smart metering with automated data validation to improve billing accuracy and eliminate under-collection.​
​​Customer Adoption of Transparent Prepaid Billing
Assess willingness to shift from legacy community billing to a fair, usage-based prepaid model.
​​Automated Detection of Theft & Network Irregularities
Use Eneva Kloud’s anomaly detection engine to surface bypasses, tampering, and abnormal load patterns.
​​Reliable Communication in Rural Conditions
Validate the performance of both smart and bulk meters in low-connectivity areas typical of Somalia’s rural regions.
​​Accurate Visibility Into Technical Loss
Implement bulk metering dashboards to quantify transformer-level technical loss and identify systemic issues.
Phase 2: Optimization, Operations & Community Transition
Professionalization of Field Operations
Equip JESCO’s technical teams with structured workflows, evidence capture, and clear escalation paths for loss investigations.
Supply Confidence & Increased Availability
Use data-driven revenue assurance to justify delivering longer, more reliable power hours.​
Community Engagement & Change Management
Support JESCO in transitioning households to prepaid billing with clear communication and user education.
Pre-Eneva: Conditions in the Pilot Community
Before deployment, JESCO faced challenges common across emerging-market distribution networks:
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Collection efficiency was below 50%, restricting supply expansion
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No reliable measurement of technical vs. commercial losses
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Manual customer billing created frequent disputes and mistrust
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Supply was inconsistent, driving widespread use of diesel and kerosene
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Businesses suffered reduced productivity and income
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Customers lacked incentives to manage consumption responsibly
These conditions made it difficult for JESCO to scale supply without exposing itself to revenue risk.
Post-Eneva: Demonstrated Impact & Operational Improvement
The deployment generated measurable, high-value improvements across revenue, service quality, and operational visibility. With smarter metering, automated billing, and deeper analytics, JESCO strengthened financial performance, reduced losses, and delivered more reliable power—benefiting both the utility and the communities it serves.
Key Outcomes
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120%+ Revenue Growth: Automated metering and prepaid billing significantly improved cash flow.
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Near-Perfect Collections: Almost every unit delivered was paid for, enabling confident service expansion.
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Clear Technical Loss Insights: Transformer-level analytics unlocked targeted, data-driven interventions.
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More Reliable Power Hours: Stronger revenue assurance directly supported stable supply.
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Improved Theft Detection: AI-driven alerts rapidly surfaced bypasses and irregular usage.
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High Customer Confidence: Transparent prepaid billing increased trust and satisfaction.
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Lower Generator Dependency: Consistent uptime reduced reliance on diesel backup.
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Stronger Local Economic Activity: Businesses operated more consistently with improved power availability.
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Responsible Consumption Behavior: Customers moderated usage intelligently, stabilizing load profiles
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A Scalable, Data-Driven Model for Rural Electrification
The JESCO–Eneva partnership proves that modern, technology-enabled distribution is not only achievable in remote Somali communities—it is scalable, sustainable, and financially sound. With Eneva Kloud, JESCO gained the tools and visibility needed to operate a reliable rural grid with confidence.
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End-to-End Revenue Assurance: Automated metering, billing, and collections ensured financial stability at every step of the value chain.
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Visibility Across the Entire Network: Real-time data provided insights that were previously impossible to capture.
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A Modern Rural Operating Model: Streamlined workflows and digital oversight strengthened day-to-day operations.
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A Strong Foundation for Expansion: JESCO can now extend access with clarity, accountability, and reduced risk.
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What Eneva Kloud Enabled
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​JESCO now joins a growing community of Eneva partners across Africa using digital infrastructure to deliver more reliable power, reduce losses, strengthen collections, and build customer trust. This pilot sets a powerful blueprint for future electrification rollouts across Somalia.