ENEVA KLOUD
Real-Time Visibility. Intelligent Operations. One Platform.
ENEVA Kloud is the central command for utilities, combining billing, customer management, collections, and analytics in one cloud platform. Built for emerging markets, it works seamlessly with both smart and non-smart meters.
How ENEVA Kloud works
Connect every meter
ENEVA ingests data from smart AMI meters, legacy meters, handheld reading devices, and even offline spreadsheets.The platform normalizes all data formats, so utilities don’t need hardware replacements or parallel systems.
Validate, Calculate & Automate Billing
The ENEVA billing engine streamlines utility operations by automatically validating meter readings, applying tariffs, standing charges, and penalties, and calculating balances, arrears, and prepayment consumption. It generates accurate invoices, tokens, and payment instructions, while instantly pushing SMS and email notifications to customers. All payment activity is synchronized in real time, ensuring efficiency, transparency, and a seamless experience for both operators and consumers.
Monitor System Performance in Real Time
Our operational dashboards deliver continuous, real-time visibility into consumption patterns, technical and commercial losses, tampering, bypassing, and irregular usage, as well as under-collection across zones, feeders, DMAs, or estates. Utilities can seamlessly drill down from a high-level grid overview to feeder-level details and individual customer accounts within seconds, empowering faster decision-making, stronger revenue protection, and optimized operational efficiency.
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Empower Customers Instantly
Residents and businesses can conveniently access live balances and usage data, purchase tokens and make payments, review billing history, and connect with support through chat or issue reporting. By empowering customers with these self-service tools, the customer apps reduce call centre load while enhancing transparency, trust, and overall satisfaction.
Your Utility Operations Fully Automated
1. Bill
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Automate complex tariff structures – prepaid, postpaid, tiered, or hybrid
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Generate accurate invoices in seconds
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Real-time billing for connected smart meters
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Manual adjustments & corrections with full audit trail
Benefit: Eliminate errors, reduce revenue losses, and save time on billing cycles.
3. Collect
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Integrates mobile money, banks, and card payments
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Automatic reconciliation against invoices
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Supports partial, full, and prepayments
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Alerts for failed or delayed payments
Benefit: Faster collections, fewer errors, improved cash flow.
2. Connect
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Centralized customer database with full account history
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Track usage, payments, and outstanding balances
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Segment customers for targeted campaigns or notifications
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Multi-tenant support for estates, complexes, and mini-grids
Benefit: Know your customers. Serve them better. Increase satisfaction and transparency.
4. Insight
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Real-time dashboards for operational metrics
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Customizable reports for billing, revenue, usage, and losses
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Export data for audits, regulators, or internal planning
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Visual insights for actionable decisions
Benefit: Turn raw data into clear insights and smarter decisions.
5. Control.
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Assign roles for operators, managers, finance, and field teams
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Define workflows for approvals, adjustments, and exceptions
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Track activity and changes with audit trails
Benefit: Ensure accountability, security, and operational control across your team
What You Can Achieve With ENEVA
ENEVA Kloud provides utilities with a unified platform to streamline operations, improve revenue performance, and gain full visibility across their energy and water networks.
Unified Meter Data
Consolidates data from AMI meters, legacy meters, handheld readings, and offline imports into one cloud platform.
Automated Billing Engine
Calculates tariffs, standing charges, arrears, penalties, and invoicing automatically—no manual intervention required.
Seamless Integrations
Connects with existing meters, ERP systems, payment gateways, and third-party tools without infrastructure changes.
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Reporting & Analytics
Consolidates data from AMI meters, legacy meters, handheld readings, and offline imports into one cloud platform.
Role-Based Access Control
Ensures secure, tiered access for billing teams, engineers, finance staff, and field operators.
Workflow Management
Automates internal utility processes—approvals, issue tracking, field assignments, and notifications—within one coordinated system.
Payments & Collections
Integrates mobile money, bank transfers, and POS payments while tracking collections, reconciliations, and arrears in real time.
Customer Accounts & CRM
Consolidates data from AMI meters, legacy meters, handheld readings, and offline imports into one cloud platform.
Real-Time Monitoring
Provides dashboards for usage patterns, losses, anomalies, tampering, and under-collection across feeders, DMAs, and regions.
